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Microsoft Dynamics RoleTailored Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...
Sponsored by: Microsoft
Date: March 2007 |
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Computerworld Report - Enterprises Rate Importance of IP Telephony Features, Management, and Applications
The goal of Computerworld's March 2005 online survey was to better understand the challenges enterprises face with their telephone systems, and how IP telephony may addre...
Sponsored by: ShoreTel
Date: April 2005 |
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VoIP Hits the Bull's Eye for Sporting Goods Supplier's Call Center McKenzie Sports was experiencing steady growth by acquiring companies and adding facilities. When the sporting goods company added a new site and more users for its Nebra... Sponsored by: ShoreTel |
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Document Process Automation for customer orders: A new performance perspective
The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications.
This ID...
Sponsored by: Esker
Date: November 2007 |
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Intelligent Document Automation to Increase Purchasing Process Efficiency with ERP Systems
For many organizations running packaged enterprise resource planning (ERP) solutions from SAP, Oracle, PeopleSoft, JD Edwards and other vendors, purchasing processes stil...
Sponsored by: Esker
Date: October 2007 |
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How to simplify the IT infrastructure with end-to-end automation of document processes
Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com...
Sponsored by: Esker
Date: October 2007 |
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Call-Center Comparison Guide
Compare these VoIP call-center vendors to find the best one for your business.
So, you know that a VoIP call-center enhances customer service and, in return, help...
Sponsored by: VoIP-News
Date: January 2008 |
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Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations
The blurring of the line between manufacturing and supply chain logistics provides the opportunity to move efficient manufacturing management concepts to supply chain man...
Sponsored by: Epicor
Date: April 2007 |
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The Visible Supply Chain: Ensuring End-to-End Optimization
Today's supply chain is the primary processing mechanism of every manufacturing company. Supply chain visibility is a tall order, but some of today's IT systems can meet ...
Sponsored by: Epicor
Date: April 2007 |
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MIT Podcast: How Enterprise Software Drives Higher Productivity Efficiency
If you are a small business or midsize company currently thinking about investing in IT, you might be wondering if it is even worth it.
Download this MIT Podca...
Sponsored by: SAP
Date: January 2008 |
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Responding quickly to changing markets: Anticipate, Adapt, Excel
Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses a...
Sponsored by: SAP
Date: December 2007 |
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Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge
Decisive actions can elevate your business above the competition and help your company grow and stabilize. But decisive leadership requires accurate, timely, and accessib...
Sponsored by: SAP
Date: December 2007 |
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Still Struggling to Reduce Call Center Costs Without Losing Customers? The Right Technologies Lead the Way Out of the Call Center Dilemma
While setting their customer service strategy, some organizations have focused solely on cost reduction through outsourcing and basic automation. In the process, though, ...
Sponsored by: SAP
Date: September 2007 |
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CRM Without Compromise: A Strategy for Profitable Growth
Investments in customer relationship management (CRM) applications have produced a broad spectrum of results. Some companies report amazing outcomes, such as dramatic inc...
Sponsored by: SAP
Date: April 2007 |
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Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions
Companies in Process Industries (including chemicals, pharmaceuticals, food & beverage, oil & gas, pulp & paper, and health & beauty aides) have had to cope with rising m...
Sponsored by: SAP
Date: March 2007 |
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Sales and Operations Planning: The Key to Continuous Demand Satisfaction
Find out how leading companies are designing their sales and operations planning processes to continuously monitor and meet customer demand. Through interdepartmental col...
Sponsored by: SAP
Date: March 2007 |
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Understanding and Managing Supply Chain Risk
Explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance....
Sponsored by: SAP
Date: November 2006 |
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The Challenge to Achieve Perfect Order Management
This SAP white paper explains why customer-centric, end-to-end order management is crucial to business success. It outlines the various points at which the order process ...
Sponsored by: SAP
Date: June 2006 |
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Pricing and Revenue Optimization: A Manufacturing Perspective
Pricing and revenue optimization is the process of intelligently using a combination of market, customer, product, promotion, and supply-and-demand data to improve busine...
Sponsored by: SAP
Date: October 2005 |
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TechRepublic Resource Guide: A firsthand look at successful CRM implementation
CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...
Sponsored by: TechRepublic
Date: July 2008 |
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Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...
Sponsored by: Microsoft
Date: May 2008 |
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Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Linc Group Case Study
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Norris Group Case Study
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise
Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test bas...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements
Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. E...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...
Sponsored by: Microsoft
Date: February 2008 |
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Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software
Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real...
Sponsored by: Microsoft
Date: March 2007 |
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Microsoft Dynamics RoleTailored Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...
Sponsored by: Microsoft
Date: March 2007 |
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Optimizing Operations Across the Supply Chain: Demand Planning Technologies Reduce Inventories, Spur Collaboration
Read this paper by John Brandt to see how demand planning software packages can help manufacturers to:
Establish baseline sales forecasts, incoroporating multi...
Sponsored by: Microsoft
Date: February 2006 |
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Manage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX
Midsize retailers face the same inventory planning and control challenges as their larger competitors, though they typically do so with far fewer resources and less-devel...
Sponsored by: Microsoft
Date: January 2006 |
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Asserting Control, Seizing Opportunity in High Tech: Five Critical Success Factors
High-tech manufacturers need integrated enterprise systems that allow them to identify and act quickly on new business opportunities. This white paper highlights five cri...
Sponsored by: Microsoft
Date: January 2006 |
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The Future Sales Force - A Consultative Approach
If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact manageme...
Sponsored by: Microsoft
Date: September 2004 |
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How to Get to the Numbers that Matter in Retail
This white paper reviews various aspects of retail financial management and draws important lessons for small and mid-size retailers. It addresses a wide range of topics ...
Sponsored by: Microsoft
Date: January 2004 |
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Smarter Supply Chain Utilization for the Retailer
This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what sma...
Sponsored by: Microsoft
Date: January 2004 |
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Microsoft Dynamics GP Demo Learn how Microsoft Dynamics GP Financial Management Software can help you improve purchasing, budgeting, invoicing, forecasting, and inventory management so you c... Sponsored by: Microsoft |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...
Sponsored by: Oracle
Date: February 2008 |
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Taking On Demand CRM Integration to the Next Level
This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration...
Sponsored by: Oracle
Date: September 2007 |
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Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...
Sponsored by: Oracle
Date: August 2007 |
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CRM Your Salespeople Will Love
This white paper provides a brief overview of documented CRM successes to indicate why it's so important, discusses CRM adoption problems in general, then presents a deta...
Sponsored by: Oracle
Date: August 2007 |
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