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White Paper Premise IP-PBX Checklist Everything you'll need to know before talking with a premise-based PBX provider. This checklist organizes all of the basic information about your current situa...

Tags: Networking, PBX, Telecommunications, Telephony, VOIP

Sponsored by: VoIP-News
Date: July 2007
VoIP-News
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White Paper ITIL V3 and the PMBOK - Distinct but Complimentary The Project Management Body of Knowledge (PMBOK®) is the quintessential project management methodology in the North American marketplace - the PMBOK®, from the Project ma...

Tags: Business Operations, Strategy, Quality, Project Management, Process Improvement

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper Business Service Management: What It Is and Why You Should Care Business Service Management (BSM) is a relatively new term in the IT management community but it has already become a buzzword. This white paper explains what BSM is and ...

Tags: Business Service, Business Service Management

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper Dealing With Specific Types of Difficult People About 10 percent of the typical workforce falls into the category of "Difficult People." The effects they have on the organization vary greatly, but usually involve low m...

Tags: Finance, Team Management, Team, Taxes, Recruitment & Selection

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts One thing that security professionals know is that security is about processes, not about the technology. The key to security is to match the technology to the process, b...

Tags: Risk Management, Security

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
Webcast Ethical Hacking and Risk Assessments Protecting your business's computer network is one of the most important moves you can make. In this on-demand seminar you'll learn how hackers access networks and what c...

Tags: Cloud Computing, Global Knowledge Network Inc., Hacking, Networking, On-demand

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
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White Paper Vista SP1: What You Need To Know Before You Deploy The release of Windows Vista SP1 allows you to take advantage of improvements that Microsoft and its partners have developed to provide the best experience possible. SP1 ...

Tags: Microsoft Windows, Microsoft Windows Vista, Microsoft Windows Vista (Longhorn), Microsoft Windows Vista SP1, Operating Systems

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
White Paper Voice Architectures and Deployment Models As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type. T...

Tags: Choice, Global Knowledge Network Inc., Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
Webcast Using the Six Laws of Persuasion in Negotiations This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit...

Tags: Finance, Free Trade, Global Knowledge Network Inc., Negotiation

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
White Paper Windows Server 2008: What To Expect Most IT professionals who deal with ever-changing technology appreciate consistency and predictability. When they hear that a new version of Windows Server is coming out,...

Tags: Global Knowledge Network Inc., Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Webcast Using Emotional Intelligence in the Technical Professions In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use it in professional situations. Dr. Greer discusses...

Tags: Emotional Intelligence, Leadership, Management, Tools & Techniques

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network When preparing to conduct a site survey for a Cisco wireless LAN (WLAN) installation, follow the Cisco network design methodology. Cisco's Prepare, Plan, Design, Implemen...

Tags: Cisco Systems Inc., Wireless Network, Wireless LANs, Wireless, Wi-Fi

Sponsored by: Global Knowledge
Date: December 2007
Global Knowledge
White Paper The Executive Guide to Business Analyst and Project Management Terminology Project management has been increasing in visibility both inside and outside the executive office. Now, with the emergence of business analysis as an independent field, u...

Tags: Analysis, Business Analysis, It Operations, It service Management, Management

Sponsored by: Global Knowledge
Date: November 2007
Global Knowledge
White Paper An Introduction to Windows Server 2008 Server Manager Spending time studying and learning the Server Manager console may be the quickest way to become familiar with Windows Server 2008. Exploring the roles and features secti...

Tags: Global Knowledge Network Inc., Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: September 2007
Global Knowledge
White Paper Top 10 Reasons Why TCP Is Reliable In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to understand how firewalls and routers limit the flow...

Tags: Global Knowledge Network Inc., Networking, TCP, Tcp/Ip

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
White Paper What Is Micromanagement? And What You Can Do To Avoid It. The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it....

Tags: Global Knowledge Network Inc.

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Exchange Server 2007: What To Expect Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general availability date o...

Tags: E-mail Servers, Enterprise Software, Global Knowledge Network Inc., Groupware, Microsoft Exchange Server

Sponsored by: Global Knowledge
Date: October 2006
Global Knowledge
White Paper Effectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflic...

Tags: Global Knowledge Network Inc., Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper Implementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOK® as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It then compares and contr...

Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, PMBOK

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper ITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry. ITIL v3 presents an entirely n...

Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
White Paper VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan ...

Tags: Bandwidth, Global Knowledge Network Inc., Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: October 2005
Global Knowledge
Training IT Risk Management Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Information Technology, Management, Strategy

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Management and Leadership Skills for New Managers Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Leadership, Management, Stress Management, Team, Team Management

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Business Analysis Essentials Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Analysis, Global Knowledge Network Inc., Productivity, Requirement, Schaumburg

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Business Process Analysis Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Business Operations, Business Process, Draw, Operational Planning, Prepare

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Successful Workplace Communication Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Communication, Emotional Intelligence, Leadership, Management, Productivity

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Writing Effective Requirements Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: C/C++, Productivity, Programming Languages, Requirement, Software Development

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Requirements Development and Management Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Business Operations, Software, Research & Development, Requirement, Marketing Research

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training ITIL® v2-to-v3 Foundation Bridge Exam Prep Boot Camp Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Business Operations, Certification, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training CISSP Prep Course Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Business Operations, CISSP Certification, Data Management, Disaster Recovery, Exam

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Webcast Live Webcast: Take Control: Optimize Spending and Cost Control From everyday business expenses related to sales and service to training and collaboration, business depends on spending and investment to improve the bottom line. Unfort...

Tags: Cost Control, Financial Services, Webcast

Sponsored by: BNET
Date: September 2008
BNET
Webcast Live Webcast: Small Business 2.0: Building a Strong Foundation The explosion of small businesses is changing the economic landscape as more and more people decide to work for themselves. Many of these people are now working out of s...

Tags: Home Office, Small Business, Webcast

Sponsored by: ZDNet
Date: September 2008
ZDNet
White Paper Sales Force Automation Comparison Guide Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...

Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper On-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper Enterprise IP PBX Buyers Guide: Features and Services That Matter This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them. Out...

Tags: IP, Network Technology, Networking, VoIP-News, VoIP-News Buyer

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White Paper Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors lik...

Tags: Avaya Inc., VOIP, Vendor, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White Paper Compare Top Hosted VoIP Phone Systems From Vendors like Aptela, Packet8 and Covad Research the leading hosted PBX systems from major vendors and compare the features and services that are important to you. A new phone system is a crit...

Tags: Covad Communications Group Inc., VoIP Phone, VOIP, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White Paper Premise IP-PBX Checklist Everything you'll need to know before talking with a premise-based PBX provider. This checklist organizes all of the basic information about your current situa...

Tags: Networking, PBX, Telecommunications, Telephony, VOIP

Sponsored by: VoIP-News
Date: July 2007
VoIP-News
White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
Webcast Live Webcast: Save Time, Money and Manpower While Eliminating Redundancies from Your Data Backups You already know about exponential data growth, in fact you are probably experiencing it in your own environment. Digital information is doubling every 18 months. For som...

Tags: Asset Management, Backups, Business Operations, Data Backup, Operational Planning

Sponsored by: PC Connection
Date: September 2008
PC Connection

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